RETURNS AND EXCHANGES

We require that you contact us before sending anything back for a refund or an exchange.  Please e-mail info@frankyray.com or call us at 888-582-8081 with your order number.

Returns / Exchanges must be made within 30 days of the delivery of your purchase.

All items must be in unworn condition and in original packaging.  For the good of all our customers, we cannot accept back already worn products.

Once your item(s) reach our warehouse, your refund or exchange will be processed within 10 business days.

UNAUTHORIZED RETURNS AND WORN GARMENTS

Refunds or exchanges will not be issued for unauthorized returns.  To avoid this, please e-mail info@frankyray.com or call us at 888-582-8081 before sending anything back.

If we receive a worn garment back from you, your return/exchange will not be processed nor will your used garment be returned to you.

Refused packages will be processed as an unauthorized return, no credit.

If you have any questions, please contact us at info@frankyray.com.